Hotel Kesaar Palace

Privacy policy

At Kesaar Palace, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information from you when you interact with our website or make a booking. The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment details (credit card information, billing address)
  • Purchase history and preferences
  • Communication preferences

1.2 Automatically Collected Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our services and enhance your browsing experience.

  1. Use of Information:

2.1 Personal Information: We use the personal information we collect for the following purposes:

  • To process and fulfil your orders
  • To communicate with you regarding your bookings, account updates, and promotional offers
  • To improve our services and website functionality
  • To personalize your experience and provide tailored recommendations
  • To enforce our terms and conditions
  • To prevent fraud and unauthorized access

2.2 Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products, special offers, and events. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.

2.3 Disclosure of Information: We may disclose your personal information to trusted third parties in the following circumstances:

  • Service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products.
  • Legal obligations: We may disclose your information if required by law or in response to valid requests from public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity or buyer.
  1. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and improve our services. You can modify your browser settings to control the use of cookies or opt-out of certain tracking technologies. However, please note that disabling cookies may limit your access to certain features of our website.

  1. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised Privacy Policy on our website or by other means. We encourage you to review this policy periodically.